Stonly

What is Stonly?

Stonly is a software platform for creating interactive help and how-to content, designed to address the universal need for effective knowledge sharing among businesses, publishers, and educators. It empowers content creators to develop interactive, step-by-step guides that can be easily embedded anywhere, enhancing the learning experience for users.

With Stonly, users can benefit from:

Interactive and engaging content creation

Step-by-step guidance for better understanding

Easy embedding of guides into various platforms

Support for diverse audiences, including businesses and educators

Stonly Features

Stonly is a software platform designed to create interactive help and how-to content, addressing the universal need for effective teaching across various sectors, including businesses, publishers, and educators. It empowers content creators to develop interactive, step-by-step guides that can be easily embedded anywhere, enhancing the learning experience for users.

The platform significantly improves customer service efficiency by enabling faster support and self-service options. With features that include personalized knowledge, powerful AI, and process automation, Stonly helps organizations reduce resolution times and support tickets while accelerating agent ramp-up times.

Interactive, step-by-step guide creation

Embedding capabilities for seamless integration

Personalized knowledge for enhanced customer support

AI-driven assistance and process automation

Reduction in resolution times and support tickets

Why Stonly?

Stonly is a powerful platform designed to enhance the way knowledge is shared, making it easier for businesses, publishers, and educators to create effective help and how-to content. By enabling content creators to develop interactive, step-by-step guides, Stonly addresses the universal need for structured and digestible educational resources. This innovative approach not only aids in teaching but also empowers users to learn new skills through easy-to-follow instructions from experts.

Utilizing Stonly offers numerous benefits that can significantly improve customer service and support efficiency:

20% reduction in resolution time for support queries.

50% decrease in the number of support tickets.

58% faster ramp-up time for new support agents.

Increased self-service capabilities, with 88% of customers preferring to self-serve.

How to Use Stonly

To get started with Stonly, users can create interactive, step-by-step guides that enhance the learning experience for their audience. This platform is designed to help businesses, educators, and content creators effectively share knowledge through engaging content.

Stonly offers a variety of features that make it easy to create and manage your guides:

Interactive guides that can be embedded anywhere.

Support for up to 100 steps per guide.

Integration with popular platforms like Zendesk and Salesforce.

Tools for creating knowledge bases and self-serve troubleshooting resources.

Ready to see what Stonly can do for you?[@portabletext/react] Unknown block type "span", specify a component for it in the `components.types` propand experience the benefits firsthand.