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reOS

The research operating system.

reOS

About reOS

What is reOS?

reOS is a research operating system designed to enhance the flow of customer understanding from initial questions to actionable insights and implemented changes. It serves as a comprehensive repository that not only stores research data but also facilitates the circulation of new questions and findings, ensuring that insights are continuously built upon rather than lost after a single presentation.

The platform addresses common pitfalls in research processes, where valuable insights often fade after being presented in a deck. By integrating various research activities—from collecting interviews and surveys to analyzing themes and evidence—reOS streamlines the entire research lifecycle. Key features of reOS include:

AI-moderated interviews that allow for efficient data collection.

Live interviews with silent observers for real-time insights.

Research coaching to improve study design and analysis.

Task-based prototype testing with recorded sessions.

A chat feature that enables users to query data across multiple studies.

reOS Features

reOS is designed as a comprehensive research operating system that facilitates the entire research process, from formulating questions to delivering insights and implementing changes. It serves as a repository that not only stores data but also circulates new questions and findings, ensuring that research is an ongoing, iterative process rather than a one-time event. This system aims to close the loop on research by integrating insights into actionable changes and continuously asking new questions based on previous findings.

Key features and capabilities of reOS include:

Planning assistant that transforms research challenges into structured study plans.

Panel and campaign management for seamless recruitment and scheduling.

Live interviews with options for silent observation and transcription.

AI-moderated interviews that significantly increase efficiency.

Task-based prototype testing with recorded sessions for analysis.

Interactive data querying that provides answers with citations and facilitates deeper analysis.

Built-in research coaching that enhances team skills through feedback on study design and execution.

Why reOS?

reOS offers a transformative approach to research by ensuring that insights are not just delivered but actively utilized within organizations. By creating a continuous feedback loop, reOS allows teams to trace every insight back to its source, ensuring that findings are validated and actionable. This means that research does not end with a presentation; instead, it evolves into a process of ongoing learning and improvement.

The value proposition of reOS lies in its ability to streamline the research process and enhance collaboration across teams. Key benefits include:

Continuous learning: Research insights lead directly to actionable changes, fostering a culture of improvement.

Traceability: Every finding is linked to its source, enhancing trust and accountability.

Efficiency: Reduce the time spent on repetitive studies by leveraging past insights.

Customer engagement: Notify customers about changes made based on their feedback, closing the communication loop.

How to Use reOS

Getting started with reOS is simple and intuitive. To begin, sign up for an account and import your first interview. The platform allows you to trace insights back to their source in just a few minutes, making the research process efficient and streamlined.

reOS offers a variety of features designed to enhance your research experience:

Collect interviews, tickets, and surveys seamlessly.

Analyze themes, evidence, and claims effectively.

Act on initiatives and track shipped changes.

Utilize AI-moderated interviews to conduct multiple sessions simultaneously.

Engage in live interviews with silent observers for real-time insights.

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Key Features

Research units for interviews
AI-moderated interviews
Continuous analysis of support tickets
White-label domains
GDPR compliant data handling

How to Use

1

Visit the Website

Navigate to the tool's official website.

Pros & Cons

What's good

✓Comprehensive analysis of research data
✓Flexible pricing plans
✓User-friendly interface
✓Strong compliance with data security standards

What's not good

✕Pricing may be high for small teams
✕Limited features in lower-tier plans
✕No free trial available

Pricing

Researcher
$59
month
  • 12 units / month
  • top up $6 each
  • Panel of up to 500 contacts
  • Unlimited viewers and unlimited storage
  • The whole platform - plan, recruit, conduct, analyze, act
Team
$249
month
  • 60 units / month
  • top up $5 each
  • 15 full seats
  • Unlimited projects
  • Panel of up to 5,000 contacts
Scale
$999
month
  • 300 units / month
  • top up $4 each
  • 40 full seats
  • Panel of up to 25,000 contacts
  • Everything in Team
Enterprise
Custom
Contact Sales
  • Custom Units at your scale
  • SAML SSO & SCIM provisioning
  • PII removal
  • Custom domain & white label
  • Dedicated support

reOS Traffic Analysis

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Frequently Asked Questions